How to Write a Formal Demand Letter?
“Any negotiation
involves compromise and no one will get everything they want.” Nicky Morgan.
The process of settlement between the at-fault party and his or her insurance company includes negotiations and starts with a settlement demand. The settlement demand is prepared to resolve the matter amicably outside the courtroom. The types of injuries covered are slip and fall, dog bite, medical malpractice, and motor vehicle accidents.
Layout of the demand letter
A legal settlement
demand must include well-constructed and imperative details about the relevant accident/incident.
Grammar, spelling, and attention to detail are very important from the drafting
point of view. The layout of the letter should be professional and with no
error.
Emphasis on the Incident and injuries
The letter
should only be focused about the facts and circumstances of the current
accident/incident. Prior injuries should be involved only if there is
aggravation to the injuries. The letter must include the extent of injuries,
treatment, therapy, plan for future treatment, medication received and ordered
and lost income. The letter should further highlight the factors of intangible
damages which shows how injuries affected the injured person’s quality of life.
Graciously written
Words in the
letter should be chosen in such a way that the claim adjuster should not feel
threatened. If the claims adjuster simply cannot meet the demands put by the
aggrieved party, they might just set the case aside. Persuasion needs to follow
in the letter so that the claim adjuster can work out a fair settlement or
negotiation.
Policy Limit
Understanding
the policy limit is also crucial while writing a settlement demand. As a matter
of fact, insurer does not have unlimited liability. Instead, the insurer only
has liability up to the policy limits. So, before writing the demand, one
should always understand the policy limits that apply in respective case and
how these policy limits work.
Other Key Factors
·
Parties name and addresses
should be correctly mentioned in the letter.
·
In cases of motor accident
demand letters, dog bite incidents and slip and fall incidents, accident/incident
description should be clearly mentioned along with actual date and time. It’s
also good to use approximations when discussing events to account for
generalities and slight measurement differences. For example, while a car wreck
may have occurred at noon exactly by your vehicle’s clock, another vehicle or
security camera may say 12:02, leading to potential inaccuracies the
defendant’s lawyer could exploit. Use phrases like “about”, “on or around”, or
just “approximately” when needed to allow for a factual account with some
leeway for discrepancies.
·
Liability part should be
properly addressed to the at fault driver. This paragraph also includes
citation or statute number given by the traffic police to the at fault driver.
Must include documents in Demand Packet
This will
include copies of medical records, payment receipts, wage slips as well as
police reports. The medical records must be crisped into the demand letter to
show the injuries sustained by the aggrieved party. The insurer will not pay
any undocumented damages. Thus, it is important that the injured party must
give supporting documentation for every amount discussed in the settlement
demand letter.
Lastly, the closing
paragraph should end by thanking the adjuster for their attention and placing a
time limit on their response.
Research
and Writing By: Team - Draft n Craft
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